Policy

STANDARD POLICY

Our focus is on building relationships with our guests by providing the highest levels of quality and cleanliness, taking care of you the best of our ability, and treating you fairly and reasonably. We take great pride in our products and services and truly want you to feel completely satisfied with every visit.
Thank you for your continued support of our business,
With warm regards,
Ken & Diana

Salon Policies

We have a NO REFUND policy for all salon services. In the event that you are not completely satisfied, please let us know at the time of your service or no later than 48 hours after. If we choose to provide a complimentary corrective service appointment, we will schedule it for the first available time within five days of your initial appointment. *
Manicures are not guaranteed, but we will touch up a chip within 24 hours of your service.
We offer complimentary repairs for gel and dip powder manicures for seven days from the date of your original service. To schedule a repair simply call our front desk and provide the name of the tech as well as the date of your original service.
Unopened retail products may be returned with original receipt for a full refund to the tender they were purchased with for seven days from purchase.
You many exchange unopened items with no receipt or receive salon credit for fourteen days from the date of purchase.
Deluxe Nail Salon & Spa is not responsible for the loss or damage of personal belongings. Please keep all valuables with you during your appointment.
Cash, VISA, MasterCard, Discover, Apple Pay and Deluxe Nail Salon & Spa Gift Certificates
Gift certificates cannot be exchanged for cash, nor will cash be given in exchange for unused balances. Gift certificates are non-refundable, but they are transferable. Deluxe Nail Salon & Spa is not responsible for lost, stolen or damaged certificates, or any unauthorized certificate use. Gift certificates expire two years from their original date of purchase.
Children are welcome by appointment only. Young children in carrier or strollers may not be placed in the service areas or help in laps during an appointment. While this policy helps ensure that all guests enjoy a relaxing salon experience, it was created with your child's safety in mind. Our salon is not childproof: sharp implements and chemicals can create a potentially dangerous environment for young children. Please make all necessary childcare arrangement prior to your visit.
To ensure a healthy atmosphere, smoking is not allowed.

*Complimentary corrective services are subject to approval by management and will only be offered in the instance of nail technician error, which does not include changing your mind about polish/gel/dip powder color at the end of your appointment.

Holiday Hours & Availability

New Year's Eve - Closed at 6PM
New Year's Day - CLOSED
Easter Sunday - CLOSED
Memorial Day - Closed at 6PM
Independence Day - CLOSED
Labor Day - Closed at 6PM
Thanksgiving Eve - Closed at 6PM
Thanksgiving Day - CLOSED
Christmas Eve - Closed at 6PM
Christmas Day - CLOSED

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